Customer Tips & How-Tos Archives

Keep Leaves Out of Storm Drains

As the leaves begin to change and fall, it’s easy to grab a rake or leaf blower and move them into the street. While it may seem like the quickest way to clean up your yard, leaves and other yard debris can create problems for local drainage, waterways, and the environment. Storm drains are designed…

Pool Leak Detection: A Quick Guide

Check for Hidden Pool Leaks Swimming pools are a great way to beat the heat, but they can also be a hidden source of water loss. If you’ve noticed an unexpected increase in your water bill, your pool may be worth investigating. While some water loss from evaporation is normal, especially during hot summer months,…

Spring Storms and Your Sewer System: What You Can Control

Spring is here – bringing longer days, blooming gardens, and the occasional reminder to keep an eye on your home’s plumbing systems. While we don’t manage stormwater runoff or drainage systems, we are your utility provider for wastewater collection and we want to help you protect your home and our shared infrastructure. To begin with,…

A Homeowner’s Guide to Fixing Common Plumbing Issues

Plumbing issues are an inevitable part of homeownership. While some problems are minor and can be fixed with a little bit of DIY, others may require professional intervention. Knowing when to tackle an issue yourself and when to call for help is crucial for maintaining your home’s plumbing system and avoiding unnecessary costs. In this…

Winter Water Heating Tips

As the winter months approach, it’s important to keep your home cozy and comfortable. One way to do this is by ensuring that your water heating system is running smoothly. By consistently maintaining your system and adopting energy-efficient solutions, you can help prevent your water heater from overexertion, ensuring its durability and minimizing energy consumption…

Prepare Your Home for Winter: Prevent Frozen Pipes and Costly Repairs

Winter is right around the corner, and as the thermometer drops, it’s time to get your home ready for cooler temperatures. Among the many things to consider, one essential aspect is protecting your pipes from freezing. Frozen pipes can lead to costly damage and inconvenience. If you’re not sure where to start, here are some…

Understanding Boil Water Advisories

Have you ever received a “Boil Water” advisory but were unsure about what – if any action – to take? First of all, if you get a Boil Water advisory there is no need to panic. You do, however, need to take some precautions with how you handle the water in your home, in order…

What is Hard Water & How to Know if You Have It

The simple definition of hard water is the amount of dissolved calcium and magnesium in the water, so basically, hard water is high in these dissolved minerals. Although water is typically crystal clear it contains minerals and chemicals, and the concentration of certain minerals is what creates “hardness” in water.

How to Prepare for April Showers

Spring brings longer days, warming temperatures, and the return of blooming landscapes. It also signals a shift in weather patterns, with increased rainfall and lingering snowmelt in many areas. Before settling in to enjoy the season, it’s a good time to take a few proactive steps to prepare your home for the added moisture that…