Customer Tips & How-Tos Archives

Spring Storms and Your Sewer System: What You Can Control

Spring is here – bringing longer days, blooming gardens, and the occasional reminder to keep an eye on your home’s plumbing systems. While we don’t manage stormwater runoff or drainage systems, we are your utility provider for wastewater collection and we want to help you protect your home and our shared infrastructure. To begin with,…

A Homeowner’s Guide to Fixing Common Plumbing Issues

Plumbing issues are an inevitable part of homeownership. While some problems are minor and can be fixed with a little bit of DIY, others may require professional intervention. Knowing when to tackle an issue yourself and when to call for help is crucial for maintaining your home’s plumbing system and avoiding unnecessary costs. In this…

Winter Water Heating Tips

As the winter months approach, it’s important to keep your home cozy and comfortable. One way to do this is by ensuring that your water heating system is running smoothly. By consistently maintaining your system and adopting energy-efficient solutions, you can help prevent your water heater from overexertion, ensuring its durability and minimizing energy consumption…

Prepare Your Home for Winter: Prevent Frozen Pipes and Costly Repairs

Winter is right around the corner, and as the thermometer drops, it’s time to get your home ready for cooler temperatures. Among the many things to consider, one essential aspect is protecting your pipes from freezing. Frozen pipes can lead to costly damage and inconvenience. If you’re not sure where to start, here are some…

Understanding Boil Water Advisories

Have you ever received a “Boil Water” advisory but were unsure about what – if any action – to take? First of all, if you get a Boil Water advisory there is no need to panic. You do, however, need to take some precautions with how you handle the water in your home, in order…

What is Hard Water & How to Know if You Have It

The simple definition of hard water is the amount of dissolved calcium and magnesium in the water, so basically, hard water is high in these dissolved minerals. Although water is typically crystal clear it contains minerals and chemicals, and the concentration of certain minerals is what creates “hardness” in water.

How to Prepare for April Showers

This month marks the long-awaited arrival of Spring! We’re looking forward to sunny days, warm weather, and flowers popping up out of the ground. Before we can sit back and smell the roses, there are a few things you might want to do to prepare your home for April showers and the spring snowmelt. Here…

Three Easy Ways To Test for a Leaky Toilet

A leaky toilet is a major drain on your wallet and your water system. According to the Environmental Protection Agency, household leaks waste nearly 1 trillion gallons of water every year. Just one leaking toilet can lose as much as 300 gallons of water each day without anyone noticing — until the bill arrives.

What To Do If Your Pipes Burst

Have you ever put an unopened bottle of water in the freezer? As water freezes, it becomes ice, which expands until it cracks the plastic. When the ice thaws again, the water will run out of the holes of the broken bottle.